HADM 9310

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  • Schedule of Classes - November 13, 2024 8:41AM EST
  • Course Catalog - November 12, 2024 10:26AM EST
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HADM 9310
Service and Healthcare Operations

Course information provided by the 2023-2024 Catalog.

This course will focus on research that is being conducted within the growing domain of service operations.  This includes, but is not limited to, the hospitality industry, healthcare, non-routine (e.g., white collar) services, transparency, collaboration, queuing management, workforce scheduling, and more. The course will use a combination of research papers and textbook chapters to cover some of the key results in the area of service operations and examine some of the recent research taking place in the field. Methodologies considered might include empirical data analysis, field and laboratory experiments, and analytical modeling.


Permission Note Enrollment limited to: Ph.D. students.

When Offered Spring.

View Enrollment Information

Syllabi: none

  •   Seven Week - First. 

  • 1.5 Credits Graded

  • 17821 HADM 9310   LEC 001

  •  
    • F Statler Hall 391
    • Jan 22 - Mar 12, 2024

    • Qi, M

      Slaugh, V

  • Instruction Mode: In Person