ORIE 4130

Last Updated

  • Schedule of Classes - June 15, 2016 6:14PM EDT
  • Course Catalog - June 9, 2016 6:15PM EDT

ORIE 4130
Service System Modeling and Design

Course information provided by the 2015-2016 Catalog.

Service systems arise primarily from the service sector of the economy. Examples are contact centers (also known as call centers), airlines, insurance and healthcare. This course describes techniques that are useful in the analysis and design of such systems. The class is structured around a number of cases. The emphasis is on modeling, solving the models, and interpreting the results. Both operational and strategic decisions are covered through appropriate examples.


Prerequisites/Corequisites Corequisites: ORIE 3310, ORIE 3510. The ability to program simple algorithms in and environment like VisualBasic or MATLAB. No instruction in programming will be given.

When Offered Spring.

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Syllabi: none

  •   Regular Academic Session.  Combined with: ORIE 5130

  • 3 Credits Graded

  • 17171 ORIE 4130   LEC 001

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  • Instruction Mode: In Person