ORIE 4130
Last Updated
- Schedule of Classes - May 8, 2025 11:33AM EDT
Classes
ORIE 4130
Course Description
Course information provided by the 2025-2026 Catalog.
Service systems arise primarily from the service sector of the economy. Examples are contact centers (also known as call centers), airlines, insurance and healthcare. This course describes techniques that are useful in the analysis and design of such systems. The class is structured around a number of cases. The emphasis is on modeling, solving the models, and interpreting the results. Both operational and strategic decisions are covered through appropriate examples.
Prerequisites REF-FA25/Corequisites REF-FA25 ORIE 3500, ORIE 3510. Corequisites: None.
Last 4 terms offered 2025SP, 2023FA, 2021FA, 2021SP
Regular Academic Session. Choose one lecture and one discussion. Combined with: ORIE 5130, SYSEN 5130
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Credits and Grading Basis
4 Credits Graded(Letter grades only)
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Class Number & Section Details
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Meeting Pattern
- MWF
- Aug 25 - Dec 8, 2025
Instructors
Lewis, M
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Additional Information
Instruction Mode: In Person