ORIE 4130

Last Updated

  • Schedule of Classes - February 16, 2018 10:59AM EST
  • Course Catalog - February 12, 2018 11:18AM EST

ORIE 4130
Service System Modeling and Design

Course information provided by the 2017-2018 Catalog.

Service systems arise primarily from the service sector of the economy. Examples are contact centers (also known as call centers), airlines, insurance and healthcare. This course describes techniques that are useful in the analysis and design of such systems. The class is structured around a number of cases. The emphasis is on modeling, solving the models, and interpreting the results. Both operational and strategic decisions are covered through appropriate examples.


Prerequisites/Corequisites Corequisite: ORIE 3310, ORIE 3510. The ability to program simple algorithms in and environment like VisualBasic or MATLAB. No instruction in programming will be given.

When Offered Fall.

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Syllabi: none

  •   Regular Academic Session.  Combined with: ORIE 5130

  • 3 Credits Graded

  • 16904 ORIE 4130   LEC 001

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  • Instruction Mode: In Person